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LIFETIME 'NO-SHED' GUARANTEE

TERMS & CONDITIONS

At Adeline Tyler, we believe tools this beautiful should last a lifetime. That’s why every brush in The Minimalist set is covered by our Lifetime No-Shed Guarantee. If your brush ever sheds due to a manufacturing defect, we’ll replace it—simple as that.

What’s Covered:

  • Shedding or loose bristles resulting from manufacturing defects
  • Brushes purchased directly from adelinetyler.com or authorized retailers
  • Lifetime replacement of the same brush or a similar one if discontinued

What’s Not Covered:

  • Brushes damaged through misuse, neglect, or improper cleaning
  • Accidental breakage, loss, or damage due to external causes (e.g., pets, kids, makeup melting accidents)
  • Cosmetic wear and tear that does not affect performance
  • Brushes used in a commercial or professional setting (salons, studios, etc.)

Terms & Conditions:

  • This guarantee is non-transferable and only applies to the original purchaser.
  • Claims may be subject to inspection and approval. We reserve the right to deny a replacement if we reasonably believe the damage was caused by neglect, misuse, or intentional damage.
  • Brushes must be properly cared for, including regular cleaning with gentle soap or brush cleanser, as recommended by industry best practices (typically every 1–2 weeks, depending on usage).
  • To process a claim, proof of purchase and clear photos of the brush in question must be provided.
  • Replacement brushes are shipped free of charge (standard shipping); international orders may require shipping fees.
  • We reserve the right to update or discontinue this guarantee at any time, but any changes will not affect brushes already purchased under the original terms.

How to Claim:

Email us at hello@adelinetyler.com with:

  1. Your order number or proof of purchase
  2. A clear photo of the brush and the issue
  3. A brief description of how and when the problem began

We’ll get back to you quickly to confirm your eligibility and ship a replacement if approved.'